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FedEx remains one of America’s most trusted delivery services, moving millions of packages every day for shoppers and businesses alike. In 2025, its digital tracking tools make it easy to follow your shipment from warehouse to doorstep — anytime, anywhere.

This complete guide explains how to track FedEx packages, understand every status update, fix delivery issues, and use the latest FedEx online and mobile tools for a smoother shipping experience.

How Package Tracking Works

Every FedEx parcel carries a unique tracking barcode. Each time it’s scanned at a sorting or delivery facility, the system updates its current location and progress. These scans feed into FedEx’s digital network, giving you near real-time visibility.

Unlike simple mail, every FedEx service — Ground, Express, Home Delivery, or International — includes full tracking by default. That means you can check your shipment 24 / 7 using the tracking number alone.

Where to Find Your FedEx Tracking Number

Before you can track, you need the tracking number. You’ll find it in:

📧 Confirmation emails from the retailer or shipper

🧾 Shipping receipts from FedEx stores or drop-off points

📱 FedEx Delivery Manager alerts

🛒 Online order pages (Amazon, eBay, Walmart, etc.)

FedEx tracking numbers are typically 12, 15, or 20 digits (for example, 123456789012). International shipments may use alphanumeric codes or begin with letters for special services.

How to Track a FedEx Package — Step by Step

1-Visit the official FedEx Tracking page.

2-Enter your tracking number and click “Track.”

3-Review your shipment history, current status, and estimated delivery date.

4-Log in to FedEx Delivery Manager to get SMS / email alerts, change delivery times, or hold packages at a nearby location.

5-Download the FedEx Mobile App to scan barcodes and receive photo proof when available.

💡 Tip: Save your FedEx login — it lets you manage multiple packages and view delivery photos all in one dashboard.

Understanding FedEx Tracking Statuses

Label Created: FedEx has the shipping information but not the physical package yet.
Picked Up: The item was collected from the sender.
In Transit: Your package is moving through the FedEx network.
At Local Facility: It’s near your area and awaiting the next dispatch.
Out for Delivery: A driver has your package and will deliver it today.
Delivered: Successfully delivered — check porch, lobby, or mailbox.
Exception / Delay: A temporary issue (weather, customs, address error).

Each status is automatically updated when a barcode scan occurs.

How to Handle Delays or Exceptions

If your FedEx tracking shows “Delayed” or “Exception,” follow these steps:

1-Wait 24–48 hours for possible updates — sometimes scans appear late.

2-Verify your shipping address on the retailer’s site.

3-Check the FedEx Delivery Manager dashboard for notifications or rescheduling options.

4-Contact FedEx Customer Service at 1-800-463-3339 for detailed support.

5-If your package seems lost or damaged, open a FedEx Claim online with proof of purchase and tracking history.

FedEx usually resolves minor delays within a business day, but documenting everything speeds things up.

Tracking International FedEx Shipments

FedEx operates in more than 200 countries, offering real-time tracking even across borders. When a package leaves the U.S., its scans continue through FedEx International Tracking, showing customs clearance, departure, and arrival events.

Expect fewer scans while parcels are in customs; once cleared, tracking resumes normally. For faster updates, sign up for Delivery Manager International alerts or use FedEx’s global tracking page.

FedEx Tracking Tools & Mobile Options

FedEx Tracking (Website): Access complete scan history and proof of delivery.
FedEx Mobile App: Track packages, scan labels, and get delivery photo proof.
FedEx Delivery Manager: Customize delivery times, request holds, or reroute shipments.
FedEx Advanced Tracking: For businesses managing multiple orders simultaneously.

All official FedEx tools are free, secure, and designed for real-time updates — avoid third-party tracking sites that might misuse your data.

Common Tracking Problems & Solutions

Tracking number not updating: Allow 24 hours after the label is created.
Shows “Delivered” but not received: Check with neighbors, leasing office, or FedEx Support.
Still says “Label Created” after days: The sender hasn’t handed the package to FedEx yet.
Address mistake: Contact FedEx right away to reroute before delivery.

FedEx keeps detailed event records, so customer service can usually locate delayed packages quickly.

Tips to Prevent Lost or Delayed Packages

💡Double-check your delivery address before confirming an order.

💡Enable Delivery Manager alerts for live notifications.

💡Choose signature-required delivery for valuable items.

💡Use FedEx Hold at Location when traveling or not home.

💡Keep your tracking number until the shipment is complete.

Small habits like these prevent most delivery issues before they start.

FedEx Claims & Refund Process

If your shipment is lost or arrives damaged, file a claim through the FedEx Claims Portal.
You’ll need:

The tracking number

Proof of value or receipt

Photos (if damaged)

Contact information

FedEx typically reviews claims within 5–7 business days, with reimbursements issued after verification. For business accounts, multiple claims can be managed directly through FedEx Advanced Tracking.

FedEx vs. Other Carriers (USPS & UPS)

Compared to USPS and UPS, FedEx stands out for speed, international reliability, and precise delivery windows. UPS often provides better local coverage for small businesses, while USPS offers the lowest rates for lightweight mail.

If your priority is fast, traceable delivery — especially internationally — FedEx remains one of the most accurate and secure options in 2025.

Frequently Asked Questions (FAQ)

How often does FedEx update tracking info?
Usually every time your package is scanned — often multiple times per day.

What if my tracking number doesn’t work?
Wait a few hours; it may not be active until FedEx receives the package.

Can I change my delivery address?
Yes, through FedEx Delivery Manager or by calling customer service.

How long does FedEx hold packages?
Up to 7 days at most FedEx Office locations before returning to sender.

What’s the difference between FedEx Ground and FedEx Express tracking?
Both offer real-time updates; Express adds more frequent scans and precise delivery times.

Conclusion

Tracking packages with FedEx in 2025 is fast, reliable, and transparent. With online tools, mobile alerts, and detailed delivery history, you’re always informed about where your shipment is and when it will arrive.

From everyday deliveries to international packages, FedEx provides the confidence and convenience you need in every shipment.

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